Sales Manager

Job Description Develop and execute strategic sales plans to achieve room, banquet, and F&B revenue targets Identify new business opportunities across corporate, travel trade, MICE (Meetings, Incentives, Conferences, Exhibitions), and leisure segments Build and maintain strong relationships with key clients, travel agents, event planners, and corporate accounts Conduct regular sales calls, client meetings, presentations, and hotel site inspections Negotiate contracts, pricing, and long-term agreements to maximize revenue and occupancy Coordinate closely with reservations, front office, and F&B teams to ensure seamless guest experience Work with the marketing team on promotions, campaigns, and brand positioning Analyze market trends, competitor activities, and customer preferences to adjust strategies Prepare and manage sales forecasts, budgets, and periodic performance reports Manage key accounts and ensure repeat business through consistent follow-ups and service quality Handle group bookings, conferences, and large-scale events with detailed planning and coordination Represent the hotel at trade fairs, exhibitions, and networking events Ensure compliance with brand standards of luxury chains like Taj Hotels and Marriott International Train and guide junior sales team members to improve performance and achieve targets Ensure high levels of customer satisfaction, handle client feedback, and resolve issues promptly Qualifications Bachelor’s degree in Hotel Management, Business Administration, Marketing, or a related field MBA or specialization in Sales/Marketing is an added advantage 4–8 years of experience in hotel sales (preferably in 4-star or 5-star properties) Strong knowledge of hotel operations, revenue management, and market segments (corporate, MICE, leisure) Excellent communication, negotiation, and presentation skills Proficiency in CRM systems and hotel software (e.g., Opera, Salesforce) Strong analytical and reporting skills for forecasting and budgeting Customer-focused approach with relationship management skills Ability to lead a team and work under pressure to achieve targets Knowledge of brand standards followed by luxury chains. Additional Information "Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."