Complaints Assurance Analyst: Insight & Impact

JPMorgan Chase & Co. is seeking a Complaints Assurance Analyst to join their dynamic team in the City of Edinburgh. In this role, you will strengthen the complaints control environment through disciplined assurance work and effective stakeholder engagement, creating decision-useful outputs that improve customer outcomes. The ideal candidate will bring strong analytical skills, proficiency in Excel and PowerPoint, and the ability to manage multiple priorities.

This position offers an opportunity to contribute to the compliance with evolving Financial Conduct Authority policies. #J-18808-Ljbffr