PayPlan Operations Manager Role

Join PayPlan as the Operations Manager in Toronto, Ontario, where teamwork and creativity are valued. This hybrid position blends supplier management and operational support in a dynamic environment. This 12-month contract facilitates learning and professional growth within a supportive team at PayPlan.

You'll be responsible for managing incoming support tickets, overseeing COB control compliance, and executing operational tasks involving virtual cards. The role emphasizes collaboration and encourages team members to share ideas for business improvement. Key Responsibilities: • Execute supplier management and administrative tasks • Triage support tickets based on business impact • Monitor and uphold COB control procedures • Review exception files and escalate issues as needed • Conduct general ledger reconciliation for virtual card accounts Requirements: • Proven operations experience in customer issue resolution • Attention to detail and proactive problem-solving skills • Experience in financial services is advantageous • Familiarity with UAT testing is a bonus • Proficient in English with a desire for inclusivity Contribute operational support and improve processes in the fast-growing PayPlan team! #J-18808-Ljbffr