Oracle Fusion Cloud Sales & Service CRM Business Analyst

Oracle CX Functional Consultant Start/End date: July 7 2026 - July 30 2027 Hours per week: 37.5 Work location: Remote Required skills: 5+ years as Functional Consultant in complex environments; 2+ years with CRM systems (Oracle Sales & Service Fusion Cloud preferred); expertise in Oracle Sales & Service Cloud configuration; experience with Accounts, Contacts, Service Requests, Opportunities; skilled in Application/Page Composer, sandboxes, custom objects, fields, scripts, relationships; Azure DevOps for user stories, test cases, bugs, tasks; strong CRM/service workflow knowledge; functional/regression testing; test cycles, data prep, defect management; environment refresh/migration; requirements analysis; translating business needs; Agile experience; relevant business/IT degree; excellent communication, problem-solving, adaptability, accountability. Nice to have skills: Experience with Oracle Integration Cloud (OIC); knowledge of Oracle BI Publisher and OTBI reporting; basic understanding of REST APIs in Oracle CX; security management; DevOps experience; work with government organizations; Functional Consultant or Oracle CRM certifications; proactive, strategic, and collaborative mindset; change resilience; commitment to continuous learning.