Oracle Fusion Cloud Sales and Service CRM Business Analyst

Systematix is currently seeking experienced Oracle Fusion Cloud Sales and Service CRM Business Analysts to support a major Enterprise Client Relationship Management (eCRM) transformation initiative for our public-sector client. This engagement will support the implementation and evolution of a modern Oracle Fusion Cloud Sales and Service CRM platform as part of a multi-year digital transformation program. The successful consultant(s) will work closely with business stakeholders, architects, developers, quality assurance teams, and project leadership to gather requirements, optimize business processes, and ensure CRM capabilities are configured to maximize platform functionality while minimizing customization.

LOCATION & WORK HOURS Location: Fully Remote within Canada Work Hours: Monday–Friday aligned with client business hours Start Date: July 2026 Duration: Initial 12-month contract with strong potential for extension Industry: Government / Public Sector THE ROLE – Oracle Fusion Cloud Sales and Service CRM Business Analyst As an Oracle Fusion Cloud Sales and Service CRM Business Analyst, you will play a key role in the delivery of an enterprise-wide CRM platform that provides a unified view of citizen and business interactions across government services KEY RESPONSIBILITIES Gather, document, and validate business requirements Facilitate workshops, interviews, and stakeholder sessions Translate business requirements into functional specifications and user stories Provide Oracle Fusion Cloud CRM best-practice guidance Support Agile delivery, testing, training, and deployment activities Develop documentation, release notes, and user guides Support data migration and post-production activities REQUIRED SKILLS & EXPERIENCE 5+ years of Business Analysis experience 2+ years of CRM platform experience Experience with Oracle Fusion Cloud, Dynamics 365, Salesforce, HubSpot, or similar platforms Agile delivery experience Azure DevOps experience Strong communication and stakeholder management skills PREFERRED QUALIFICATIONS Oracle Fusion Cloud Sales and Service CRM experience Oracle CRM Certification CBAP, PMI-PBA, or equivalent certification Public sector experience PAY DISCLOSURE Intermediate CRM Business Analyst: $75–95/hour Senior Oracle Fusion Cloud CRM Business Analyst: $95–$120/hour ABOUT SYSTEMATIX Systematix is one of Canada's largest privately owned national consulting and resourcing firms, delivering high-calibre IT consulting and technology talent to government and private-sector clients across Canada. Systematix. Results Focused.

People Driven.