IT Support Analyst at EllisDon - Network & Security
EllisDon
Job Description
Drive impactful IT solutions as an IT Support Analyst at EllisDon, focusing on network security and support for hardware and software problems. This in-office position ensures robust network performance. Join EllisDon and apply your IT experience in a role that demands proactive problem solving and support across job sites.
You will play a critical role in managing the viability of network infrastructure and liaising on advanced IT challenges. Your responsibilities include documenting incidents, following IT policies, and assisting with various project management tasks. Key Responsibilities: โข Provide hardware and software troubleshooting support โข Ensure reliable network performance and security compliance โข Document IT issues and solutions using ServiceNow โข Support project tasks, including hardware setup โข Coordinate IT services across jobsites effectively Requirements: โข 4+ years of IT support experience โข Post-secondary education in a relevant field โข Certifications like CompTIA Network+ or CCNA preferred โข Valid driver's license for coordinating jobsite services โข Ability to acquire Secret Level 2 security clearance Utilize your IT skills at EllisDon, ensuring a secure and efficient network environment for diverse projects. #J-18808-Ljbffr