Program Manager

Role Overview Drive category growth by owning AoP performance (orders, AoV, revenue). This role translates data into strategic interventions, program-manages cross-functional initiatives, and acts as the crucial connective tissue between the Category Head, Customer Growth, and broader business teams. Core Responsibilities A.

AoP & Strategic Planning Performance Ownership: Track planned vs. actual (orders, AoV, revenue); publish weekly updates and month-out projections. Proactive Interventions: Diagnose performance gaps and propose strategic levers to close them. Growth Alignment: Partner with Customer Growth & Engagement to align campaigns and incentives with category targets.

B. Metrics & Insights Category Health: Maintain real-time tracking, flag risks early, and lead structured reviews. Actionable Insights: Connect the \"what\" to the \"so what\" instead of just reporting data.

Standardization: Establish a single source of truth for all key metrics. C. Cross-Functional Program Management End-to-End Execution: Lead strategic initiatives across growth, profitability, and customer experience.

Collaboration: Align Ops, Product, Finance, and Growth teams on goals and accountability. Blocker Resolution: Escalate bottlenecks, synthesize progress, and feed learnings back into strategy. D.

Leadership Support Data-Backed Briefs: Prepare high-impact MBRs, QBRs, and leadership decks that drive decisions. Strategic Framing: Help the Category Head navigate trade-offs and clearly structure business options. Skill Set & Profile Fit 1.

Functional & Analytical Skills Must-Have: Direct ownership of business targets/P&L, cross-functional program management, and the ability to turn data into a strong point of view. Good-to-Have: Consumer tech/marketplace experience, SQL/BI tool familiarity, and a background in category management or BizOps. Problem Solving: Ability to diagnose ambiguous problems, separate signal from noise, and balance big-picture strategy with weekly operational details. 2.

Communication & Influence Decision-Driven: Writes sharp updates aimed at driving action, not just awareness. Influence: Builds alignment across teams without formal authority; comfortable challenging leadership when backed by data. 3. Personality Fit Dual Focus: Equally strategic and operational (zooms out to plan, zooms in to fix).

High Ownership: Proactive problem solver, and highly trusted cross-functionally. Ambiguity-Ready: Brings structure and clarity to fluid situations. This role is ideal for candidates looking to master complex business nuances and accelerate their strategic growth.

We welcome your application