Manager, Sales Development (Ottawa)

Manager, Sales Development Location: Ontario (Hybrid – see “Hybrid Work Details” section below for more information) Position Type: Full-Time About The Role As the Manager, Sales Development, you will be the architect of our BDR engine. Reporting to the Director, Sales & Business Development, you will lead, mentor, and scale a high‑performing team responsible for driving our growth. This role is unique because you’re building and formalizing the end‑to‑end workflow, from inbound response to outbound prospecting and expansion.

You’ll have the opportunity to audit and optimize our tech stack (Salesforce, intent data, and sales engagement tools) while fostering a coaching culture that turns BDRs into future sales leaders. Responsibilities BDR Workflow Design: Define and implement playbooks for inbound, outbound, and expansion motions to ensure team consistency and scalability. Strategic Leadership: Own and exceed pipeline generation and lead conversion quotas through daily oversight and structured team accountability.

Tech Stack Ownership: Audit and optimize BDR tools (CRM, prospecting, intent data) to ensure the team operates at peak efficiency. Talent Development: Accelerate rep performance through structured onboarding, live call shadowing, cadence audits, and impactful 1:1 coaching. Vertical Strategy: Partner with leadership to refine vertical segmentation and rep specialization as the team scales.

Cross-functional Alignment: Collaborate with Marketing and Sales to ensure seamless lead hand‑offs and maintain a tight feedback loop on lead quality and ICP standards. What You Bring Leadership: Demonstrated experience managing a BDR or inside sales team with a proven track record of hitting quotas. Process Architecture: Demonstrated success building or formalizing BDR workflows from the ground up.

Technical Proficiency: Hands‑on experience with modern BDR tooling, specifically Salesforce and sales engagement/intent platforms. Coaching Mindset: A passion for developing talent, from onboarding current hires to elevating the performance of seasoned reps. Analytical Skills: The ability to build and interpret pipeline reports, conversion metrics, and activity dashboards.

Perks & Benefits Generous Vacation: 15 days of annual vacation (pro‑rated for the first year), plus additional paid leave during scheduled summer and winter holiday closures. Personal Time: 5 paid personal days and 3 unpaid personal days annually. Comprehensive Health Coverage: Access to health and dental benefits after just 3 months of employment.

Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment. Performance Bonus Program: Bonus opportunities tied to company and individual performance. Learning & Development Support: Dedicated L&D budget and coverage for platforms like LinkedIn Learning, Udemy, Codecademy, and more.

Community Impact: 8 hours of paid volunteer time annually, allowing you to support the causes and nonprofits that matter most. A Great Team: Work with genuinely kind, smart, and talented people who love what they do. Hybrid Work Details This position requires one in‑office day per month on pre‑set dates.

The office is located at 100 Dundas Street, London, Ontario. Flexibility includes remote work and occasional office visits with reasonable notice. Compensation OTE Range: $150,000 - $190,000.

A typical hire falls between the minimum and midpoint based on skills, experience, qualifications, and internal equity. Employees grow through the range based on performance and demonstrated competencies. Equal Opportunity Employer Voices is an equal opportunity employer committed to fostering an inclusive and accessible workplace.

We welcome applications from individuals of all backgrounds and experiences. If you require accommodation during the recruitment process, we will work with you to meet your needs. #J-18808-Ljbffr