⚡ New

Manager/Assistant Manager,

Wickes

BirminghamFull-timeMid LevelOn-site

Job Description

Job Description Our Store Assistant Managers are at the heart of our stores. You’ll lead from the front, support your team, and keep everything running smoothly. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. With plans to expand from 230 to 300 stores by 2030, we’re investing in our future, creating more opportunities for our colleagues to progress. As a Store Assistant Manager, you’re the go-to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. You’ll play a key part across all areas of the store, including: Supporting the Store Managers Leading the store in the Store Manager’s absence Delivering results through sales and exceptional service Inspiring and supporting colleagues to deliver great customer service Ensuring the store safety, compliance and operational excellence for everyone At Wickes, we operate across four key areas of the store: Helping customers find what they need (self-serve) Supporting larger home projects from design to installation (showroom) Delivering great service through our sales teams (assisted selling) Takes pride in delivering a great customer experience Experience in retail, trade, or a similar environment is essential. A hands-on approach and willingness to get stuck in across all areas of the store The ability to balance customer needs, team support and operational priorities A full UK driving licence and flexibility to support nearby stores when needed We’ll support you to grow and develop your leadership skills, with real opportunities to progress. ~ Up to 7.5% annual bonus + up to £300 per month gainshare bonus ~6% pension contribution matched ~ Up to 35 days’ holiday including bank holidays ~20% colleague discount ~ Save-as-you-earn scheme ~ Life assurance ~ Access to Digital GP and wellbeing support ~ Discounts and cashback across a wide range of retailers You may occasionally support nearby stores, so some flexibility and travel is needed. Flexible working can be discussed as part of your application.

If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we'd love to hear from you.

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