Functional Architect

!! Hiring !! Position-Salesforce – Functional Application Architect (CPQ & Order Management) Experience-7+ Years Notice - Immediate to 30 Days Location- Chennai (Only Chennai Preferred candidates) Preferred Candidate -Non Technical Key Responsibilities Application Design & Architecture ● Own and manage end-to-end functional design for CPQ and Order Management processes within Salesforce CPQ and Salesforce Order Management. ● Translate high-level solution designs and business requirements into detailed functional specifications and architecture blueprints. ● Define scalable product catalog structures, pricing models, discounting frameworks, and quoting processes. ● Design order lifecycle flows including order capture, validation, fulfillment orchestration, amendments, and cancellations. ● Ensure alignment with enterprise standards, scalability, and performance. Requirements Translation & Delivery Support ● Convert epics and business requirements into detailed user stories with clear acceptance criteria. ● Partner closely with Product Owners, Sales Operations, Finance, and Delivery Teams to ensure accurate implementation. ● Support sprint planning, backlog grooming, and provide ongoing functional clarifications. ● Utilize tools such as Jira and Confluence for requirements management, documentation, and agile delivery tracking. Stakeholder Collaboration ● Act as the primary functional interface between Domain Owners, Solution Architects, Delivery Owners, and business stakeholders. ● Collaborate effectively with stakeholders and development teams across multiple time zones, ensuring alignment and timely delivery. ● Work closely with Sales, Finance, Legal, and Operations teams to streamline quote-to-cash processes. ● Facilitate cross-functional discussions across CRM, billing, revenue recognition, and fulfillment systems. Data & Integration Oversight ● Define and govern data flows across CPQ, Order Management, Billing, and downstream fulfillment systems. ● Ensure pricing accuracy, contract integrity, and order data consistency. ● Oversee integrations with ERP, payment gateways, tax engines, and revenue systems. ● Support master data management for products, pricing, and customer data. Production Support & Optimization ● Provide Level 2 and Level 3 production support for CPQ and Order Management applications. ● Troubleshoot issues related to pricing, quoting, order processing, and contract lifecycle. ● Continuously optimize quoting efficiency, order processing times, and system performance. ● Monitor system health, data quality, and business KPIs. Governance & Best Practices ● Establish and enforce best practices for CPQ and Order Management, including product modeling, pricing governance, and approval workflows. ● Ensure compliance with enterprise architecture, audit, and financial controls. ● Drive documentation, knowledge management, and reusable design patterns. ● Promote standardization and scalability across quote-to-order processes. Required Qualifications ● Bachelor’s degree in Business, Information Systems, or related field. ● 6+ years of experience in Salesforce ecosystem with strong focus on Salesforce CPQ and Salesforce Order Management. ● Proven experience working with globally distributed teams across multiple time zones. ● Hands-on experience with Jira and Confluence. ● Strong understanding of quote-to-cash processes, pricing strategies, and order lifecycle management. ● Experience with product catalog design, pricing rules, discounting, and approvals. ● Proven ability to translate business requirements into scalable functional designs.

If you will be interested please share your candidature riya@skyleaf.global Contact-9953190293