Engagement Manager

Job Title: General Analytics (GA) Lead / Senior Manager Location: Gurugram, India Experience: 8-14 Years About the Role We are seeking an experienced Analytics professional with a strong background in banking and financial services. The ideal candidate will have deep expertise in SQL, data analytics, stakeholder management, and business problem-solving. Candidates from Tier-1 institutes are preferred.

Key Responsibilities Analyze large and complex datasets to generate actionable business insights. Develop and optimize SQL queries for data extraction, validation, and reporting. Partner with business stakeholders to identify opportunities for improving customer experience, risk management, and operational efficiency.

Generate actionable insights from data and translate analytical findings into strategic business recommendations that drive revenue growth, customer engagement, risk mitigation, and operational efficiency. Conduct exploratory data analysis and identify trends, patterns, and business drivers. Present findings and recommendations to senior leadership.

Collaborate with cross-functional teams including business, technology, risk, and operations. Mentor junior analysts and contribute to analytics best practices. Required Qualifications 8-14 years of experience in Analytics, Business Intelligence, Data Analytics, or related domains.

Strong banking/financial services industry experience (Retail Banking, Corporate Banking, Cards, Lending, Risk, Fraud, Customer Analytics, etc.). Advanced SQL skills with hands-on experience working with large datasets. Strong analytical and problem-solving capabilities.

Experience translating business requirements into analytical solutions. Excellent communication and stakeholder management skills. Preferred Qualifications Bachelor's or master's degree from a Tier-1 institution.

Exposure to customer analytics, risk analytics, portfolio analytics, or regulatory reporting. Experience leading analytics projects and managing client/business stakeholders.