Edmonton IT Support Manager Role

Join WCB as the Manager of IT Support and Asset Compliance based in Edmonton, Alberta, where you will lead team initiatives in a hybrid work setting. Focus on improving IT service delivery and governance while promoting a service-oriented culture. This managerial position involves overseeing IT Support and Asset Compliance teams to achieve departmental objectives.

You will drive the integration of advanced digital capabilities, while maintaining high standards in service delivery and performance management. Collaboration with both internal teams and external stakeholders will be critical to your success. Key Responsibilities: • Manage IT support and compliance operations strategically • Deliver high-quality IT service experiences to clients • Lead efforts in business continuity and disaster recovery • Develop IT budgets and oversee financial reporting • Ensure compliance with asset management standards and procedures Requirements: • Bachelor’s or master’s degree in Computing Science or similar • Proven experience in IT service leadership roles • Strong analytical and strategic thinking abilities • Excellent communication and teamwork skills • Ability to thrive in fast-changing environments Shape the future of IT support at WCB by bringing your leadership skills to this impactful role. #J-18808-Ljbffr