Director, Engineering Effectiveness and Quality Engineering

What Youll Be Doing (position summary): As part of the Technology transformation team, the Director, Engineering Effectiveness, Quality Engineering & Delivery Enablement is a senior leader responsible for improving how development, QA and application support teams work, reducing friction in workflows, and optimizing velocity. His role also works closely with various AI initiatives within the organization to empower teams through better tools, processes, and culture improving productivity and quality of deliverables. At CIBC India we enable the work environment most optimal for you to thrive in your role.

Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview. How Youll Succeed (responsibilities): Shift-left quality: Moving quality ownership into engineering teams, not leaving it as a downstream QA checkpoint. Test automation maturity: Building reusable automation frameworks, reducing manual regression effort, increasing coverage, and improving release confidence.

SDLC productivity: Improving requirements clarity, developer productivity, code quality, release velocity, defect leakage, environment stability, and CI/CD adoption. Engineering standards and governance: Defining playbooks, metrics, quality gates, engineering scorecards, and maturity models across teams. AI-led engineering enablement: Introducing AI for test case generation, code review assistance, defect analysis, documentation, support triage, knowledge management, and productivity measurement.

People Management & Leadership: Lead, coach, and mentor managers, team leads, and others. Build a culture of accountability, innovation, and collaboration. Ensure employee engagement and retention during transitions.

Act as a cultural ambassador to align India operations with parent company values. CROSS-FUNCTIONAL RELATIONSHIPS: Collaborate with global technology leaders, business unit heads, HR, and operational excellence teams to ensure alignment on transition objectives, resource planning, and delivery standards. COMPLIANCE REQUIREMENTS/RESPONSIBILITIES: Ensure compliance with all applicable company and line of business policies, standards, guidelines, and controls.

As a people manager, ensure all employees within the business unit comply with these requirements. AUTHORITIES/DECISION RIGHTS: Authority to recommend changes to business processes for operational efficiency and effectiveness. Assign tasks, select individuals for hire, assess performance, make compensation decisions, and take disciplinary measures as required.

JOB DIMENSIONS: Responsible for driving improvements in development, QA, and application support workflows, leading teams through change, and fostering a culture of accountability, innovation, and collaboration. Oversees shift-left quality practices, test automation maturity, engineering standards, and governance to enhance product quality and release confidence. Implements AI tools and practices to enable test case generation, code review, defect analysis, documentation, and productivity measurement across the SDLC.

Works with global leaders and business units to align on objectives, ensures compliance with company policies, and holds authority over operational decisions, hiring, and performance management. Experience: 15+ years of experience Who You Are (skills/qualifications): Must Have Skills: Good to Have: 15+ years of experience driving large-scale technology and organizational transformation, with a proven track record of building and leading multiple teams across entire Software Development Lifecycle including Engineering, Quality Assurance and Production Support. Led quality engineering transformation , not just QA delivery.

Worked closely with development, DevOps, SRE, product, and support teams. Built automation frameworks and engineering metrics. Improved release velocity and reduced production defects.

Driven adoption of CI/CD, observability, test data management, service virtualization, and environment stability. Has credibility with engineering leaders, not just testing teams. Understands AI-assisted SDLC opportunities.

Change Agent: You thrive on challenging the status quo, influencing at all levels, and leading teams through complex change. People Developer: Passionate about mentoring and developing talent, you inspire teams to achieve their best and embrace new ways of working. Stakeholder Influencer: Exceptional at building relationships, managing escalations, and communicating vision and progress to executives and cross-functional partners.

Results-Oriented: You deliver measurable improvements in Software Development Lifecycle improving delivery speed, quality, and customer satisfaction. Values-Driven: You embody trust, teamwork, and accountability, bringing your authentic self to work every day. About CIBC: CIBC is a leading North American bank, with a history of more than 150 years of living our purpose - to help make your ambition a reality.

Client relationships are at the centre of our strategy, and our growth is enabled by a highly engaged and connected global team. From digital banking to community impact, were proud to drive progress for our clients and our communities. Recognized for our culture, award-winning innovation and community investment, CIBC continues to evolve by putting people and progress at the centre of everything we do.

About CIBC India: CIBC India is a technology and operations hub in Hyderabad, where youll be part of our highly engaged and global team, and play a central role in supporting our growth. Whether youre driving innovation in digital banking or streamlining client onboarding, youll be part of a culture recognized for excellence and investment in people. At CIBC India, people and progress are at the centre of what we do: youll develop skills, collaborate with industry leaders, and see your ideas realized in a culture that values progress and belonging.

We provide cutting-edge resources, ongoing learning, and a supportive environment where people come first. If youre ready to create meaningful change and build your future, CIBC India is where your ambition meets opportunity. What CIBC India Offers: At CIBC India, your goals are a priority.

We start with your strengths and ambitions and strive to create opportunities to tap into your potential. We aspire to give you a career that goes well beyond your compensation. We work to recognize you in meaningful, personalized ways including competitive fixed pay, performance-based incentive programs, a family-first benefits program, employer contributions for your retirement, attractive time off and leave offerings, wellbeing support, and MomentMakers, our social, points-based recognition program Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients worldwide We cultivate a culture where you can express your ambition through initiatives like Purpose Day, a paid day off dedicated for you to use to invest in your growth and development Privacy: By proceeding with the creation of a profile and submitting an application in response to this job posting, you acknowledge and agree that your personal data will be collected, used, retained and disclosed by CIBC India and its affiliates, as described in the Candidate Privacy Statement. (https://www.cibc.com/content/dam/cibc-public-assets/int/documents/candidate-privacy-statement-in-en.pdf).