Clinic Manager

A “Clinic Manager manages day-to-day center operations, drives walk-in and conversion sales, and builds external corporate/doctor/community tie-ups for consistent patient inflow. Core role summary Operations: Oversee daily functioning of the clinic/center, staff supervision, SOP adherence, and patient experience. Sales: Achieve monthly revenue and package targets through counseling, upselling, and tracking lead–conversion metrics.

Tie‑ups: Create and manage partnerships with corporates, doctors, RWAs, gyms, salons, and other channels to generate referrals and camps. Key responsibilities Run day-to-day center activities: roster planning, front office oversight, inventory coordination, and complaint resolution. Lead in-clinic sales: handle consultations along with doctors, present treatment plans and packages, close sales, and maintain high conversion and ARPU (average revenue per patient).

Plan and execute local marketing: health camps, events, social media offers, referral programs, and community outreach. Develop tie-ups: meet HR/admin heads, nearby clinics, gyms, RWAs, beauty salons, and influencers; negotiate and formalize referral or wellness program agreements. Monitor performance: maintain dashboards on enquiries, show-ups, conversions, package renewals, and tie‑up contribution to revenue.

Skills and profile needed Sales: Strong counseling, objection handling, closing skills, and comfort with monthly targets/incentives. Relationship building: Ability to network and maintain long-term relationships with corporate and medical partners. Operations & leadership: Experience managing a small team, basic P&L understanding, and process orientation.

Communication: Clear Hindi/English (plus local language), presentation skills for corporate meetings and health talks.