Business Analyst - Salesforce Role

Join a dynamic team in Calgary as a Business Analyst specializing in Salesforce Administration. This contract opportunity emphasizes stakeholder collaboration and expertise in process improvements and system upgrades. We are looking for a strategic thinker with a solid track record in managing Salesforce applications.

In this role, you will translate business needs into technical specifications while facilitating workshops to ensure all requirements are captured. Your comprehensive understanding of the Salesforce platform will help optimize system functionalities and performance. Key Responsibilities: • Gather and analyze business requirements from stakeholders • Customize Salesforce apps to fulfill complex organizational needs • Create detailed process documentation and user stories • Conduct gap analysis and recommend effective solutions • Support user acceptance testing and training initiatives Requirements: • 10-15 years of experience in business analysis, Salesforce focus • Strong problem-solving and analytical capabilities • Excellent communication and interpersonal skills • Proficient in managing multiple tasks in a fast-paced environment • Preferred Salesforce certification in Administration or Business Analysis Apply your analytical prowess and Salesforce knowledge to drive solutions that align with business objectives. #J-18808-Ljbffr