Building Services Manager

We are seeking a Building Services Manager to deliver high-quality building services in line with client and contract requirements, ensuring operational excellence across all maintenance activities. This role will lead day-to-day service delivery, maintaining a strong focus on performance, compliance, and continuous improvement. Job Description The successful candidate will act as the main point of contact for clients, building strong stakeholder relationships while managing maintenance operations, contractors, and financial performance. This is a key leadership role requiring a balance of technical knowledge, communication skills, and commercial awareness. Key Responsibilities Deliver high-quality building services to meet client and contract requirements Act as the main client contact, building and maintaining strong stakeholder relationships Lead day-to-day maintenance operations, including PPM and reactive works Manage contractors, permits, and ensure safe systems of work Monitor service performance, resolve issues, and drive continuous improvement Support financial targets, including budgets, cost control, and small works delivery Ensure compliance with HSEQ standards and company procedures Oversee documentation, reporting, and asset/maintenance records Professional and Personal Competencies/Qualifications Background in Facilities Engineering or a Facilities Manager with strong Hard FM experience Strong FM experience, ideally within a similar environment Proven experience managing maintenance operations, contractors, and service delivery Good working knowledge of health & safety regulations and permit-to-work systems Strong stakeholder management and communication skills The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you.

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