Automations Engineer

Job Description Job Description Bring your automations and tech mind to a small and growing business where you are more than just a number – you are a solutions bringer and valued member of a small and mighty team. If you take repetitive work, broken processes, and underutilized tools and turn them into clean, efficient automations, this could be your dream role. In this Automations Engineer role, you will work inside an MSP environment where your scripting, automation, and AI experience directly improves both internal operations and client outcomes.

Automations Engineer – Your Impact You will work with multiple customers to: Build, write, and maintain scripts that automatetechnical and operational tasks Maximize the capabilities of existing MSP tools and platforms through programming, integrations, and workflow design Create internal automations for tasks like user onboarding, computer setup, account provisioning, and process standardization Develop customer-facing automation solutions that drive efficiency for clients Stack multiple actions, systems, and tools together into streamlined workflows Collaborate with leadership, account managers and internal teams to identify high-value automation opportunities across the business Support ongoing tool improvement across PSA, RMM, hyper automation, and AI platforms Automations Engineer – You Have (Required Skills, Experience & Team Fit) Prior experience working in a multi-site, multi-client technical support environment (MSP experience) Technical expertise scripting, automation development, and process automation Proven ability maximizing tools beyond standard configurations through programming or custom workflows Comfort with PSA tools such as ConnectWise, Autotask, Halo, or similar Fluent in RMM tools such as Datto RMM or similar remote monitoring and management platforms An affinity for using AI, automation tools, or hyper automation platforms to improve workflows Innate ability to identify inefficient processes and architect solutions through automation Ability to work across multiple systems, teams, or client environments rather than a single static environment Customer-facing communication skills and the ability to work directly with clients when needed A self-directed, accountable work style with the ability to own projects and move them forward independently Automations Engineer – You Might Also Have Familiarity with ConnectWise PSA, Datto RMM, PIA, Thread, ChatGPT, Claude, or related AI A background in cybersecurity-minded automation design Prior experience working for an MSA Expertise in supporting SMB clients in industries such as construction, automotive, financial services, or professional services Automations Engineer – Benefits for You Your compensation will be up to $120,000, depending on your experience and background with scripting, automations, AI, and MSP tools. You will be provided with full benefits including vacation and insurance options. This is your opportunity to own the build, fix, and optimization of automations across multiple systems and environments.

You will not be boxed into one tool or one workflow. You will work closely with leadership, improve existing automations, and create new ones that drive real efficiency across the business. This opportunity is open as a result of company growth.