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Account Manager (MGA+)

People Corporation

EdmontonFull-timeMid LevelOn-site

Job Description

Job Description We are seeking an Account Manager (MGA+) to join our team in Alberta. At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource solutions.

This role will be a part of GroupQuest, a division of People Corporation within Partner Solutions. As a Group Benefits Managing General Agent (MGA+), we work in partnership with advisors and insurance carriers to provide full back‑office support and services in all aspects of group benefits. We're a team of entrepreneurial thinkers, with a relentless drive to get things done, passionate about what we do and the innovative impact we are making.

The Account Manager (MGA+) will: Maintain broad understanding and differences between carrier and solution advantages and disadvantages, and communicate them to their advisors. Triage and resolve incoming requests and where necessary, engage the right resources/processes within Partner Solutions extended portfolio to assist in providing exceptional customer experience end‑to‑end. Become a trusted liaison between the customer and operational teams in place.

High level of accountability to take ownership of issues and be organized to manage the resolution through to completion. To be successful as an Account Manager (MGA+) with GroupQuest/People Corporation, you will need: 3+ years of experience in Group Benefits sales and/or service, carrier or advisor side. Keen attention to details.

Accuracy and quality control are extremely important. Strong interpersonal skills with relationship top of mind to build trust and credibility. Excellent communication skills, both written and verbal to interact with internal and external clients.

Strong organizational skills and the ability to multitask and prioritize workload in a fast‑paced environment. A positive attitude and strong team player who works well with internal and external stakeholders. Ability to meet deadlines and provide deliverables as identified in a timely manner.

High energy and a strong desire to achieve top results with a charismatic, positive "can‑do" attitude both via phone and in person. High degree of ownership and commitment to work quickly and accurately in a rapidly changing environment. Analytical and problem‑solving skills.

All-star candidates will have: Fluency in French language is considered an asset. BGA designation is an asset (personal and professional development opportunities will be provided to gain this designation). What's in it for you: Learn by working alongside our experts Extended health care and dental benefits A retirement savings plan with company contributions A suite of Health & Wellness offerings Mental Health programs and support for you and your family Assistance for the completion of industry designations Competitive compensation #J-18808-Ljbffr

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