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Salesboom Professional Services Manager

Salesboom.com Inc

HalifaxFull-timeMid LevelOn-site

Job Description

Elevate client experiences with Salesboom as a Professional Services Manager. Drive consultative services and strategic planning to optimize customer relationship management and enterprise resource planning processes. In this pivotal role, you will liaise between sales and technical teams at Salesboom.

Your expertise in guiding customers through RFIs, RFQs, and RFPs will ensure they effectively utilize Salesboom's tools for a comprehensive business overview. You will oversee a budget ranging from $500,001 to $1,500,000 and manage a team of up to 20 staff members. Key Responsibilities: • Plan and direct daily operations for professional services • Market business services to potential clients • Assign and review projects and programs • Manage contracts and coordinate team efforts • Oversee client communications and resolve complaints Requirements: • University degree and/or vocational training • Strong problem-solving and decision-making skills • Excellent oral communication and teamwork • Critical thinking and job task organization • Computer literacy and commitment to continuous learning Lead the delivery of tailored solutions while enhancing customer satisfaction at Salesboom. #J-18808-Ljbffr

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