Salesforce Business Analyst in Canada

Become a Salesforce Business Analyst at CCS and help drive impactful solutions in a hybrid work environment across multiple Canadian locations. This role focuses on CRM technologies and process optimization. In this position, you will lead structured sessions to define business needs and seamlessly convert them into functional requirements.

By collaborating with Salesforce Developers and Support teams, you will help enhance platform capabilities and ensure compliance with governance standards. Key Responsibilities: • Support data mapping and validation for integrations • Develop end-user training materials and deliver training • Document configuration requirements and maintain process maps • Evaluate third-party Salesforce AppExchange solutions • Monitor data integrity and assist with remediation Requirements: • 3-5 years of experience in CRM solutions, preferably Salesforce • Understanding of Agile methodologies and process documentation • Strong communication skills, both written and verbal • Experience in technical troubleshooting and analysis • Salesforce Business Analyst certification is highly preferred Make a difference with CCS by leveraging your Salesforce expertise today. #J-18808-Ljbffr