AVP - Loan IQ Business Analyst

About Us: Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the worlds leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,100 locations in more than 50markets. The Group has over 160,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFGs shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Bank, Ltd. is Japans premier bank, with a global network spanning more than 50 markets.

Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments and individuals worldwide. In Asia, MUFG has a presence across 20 markets Australia, Bangladesh, Cambodia, China, Hong Kong, Indonesia, India, South Korea, Laos, Malaysia, Mongolia, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand and Vietnam. It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia, further augmenting its unrivalled network across the region VietinBank in Vietnam, Krungsri in Thailand, Security Bank in the Philippines and Bank Danamon in Indonesia.

For more information, visit https://www.mufg.jp/english MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas, EMEA and Asia Pacific.

About the Role: Position Title: Loan IQ Business Analyst Corporate Title: Assistant Vice President Reporting to: Vice President Location: Bangalore Job Profile: We are seeking an experienced Business Analyst with strong LoanIQ (LIQ) expertise and Assistant Vice President (AVP) level experience in lending operations, product, change delivery, or business transformation. This role will support business analysis, requirements management, migration activities, and cross-functional delivery for LoanIQ and ACBS-related initiatives across agency, syndicated, and commercial lending products. The ideal candidate will bring solid knowledge of the end-to-end lending lifecycle, strong analytical and stakeholder coordination skills, and hands-on experience translating business needs into clear functional requirements for technology and operations teams.

This individual will operate as a key contributor, partnering closely with Operations, Technology, Product, Finance, Risk, and front-office stakeholders to support LoanIQ implementation, migration, enhancement, and optimization initiatives. Primary Responsibilities: Support business analysis activities for LoanIQ (LIQ) / ACBS / legacy loans platform initiatives, including implementation, migration, and platform enhancement. Partner with business, operations, and technology stakeholders to define current-state processes, identify gaps, and contribute to future-state workflows.

Elicit, analyze, and document business requirements, functional requirements, process flows, and data requirements. Support development of Target Operating Model (TOM) deliverables, including process design, roles and responsibilities, and control points. Act as a liaison between business users, operations teams, and technology teams to ensure requirements are clearly understood and validated.

Assist in analysis supporting the decommissioning of legacy loan platforms, including data mapping, migration, reconciliation, and cutover readiness activities. Identify and document system enhancement opportunities to improve LoanIQ utilization and address lending requirements. Support coordination with external vendors and system integrators to ensure deliverables align with project requirements.

Assist in solution design discussions and help assess upstream/downstream impacts, integrations, and operational dependencies. Participate in workshops with stakeholders across lending operations, servicing, finance, accounting, settlements, and risk/control functions. Translate business requirements into user stories, functional specifications, and test scenarios for development and QA teams.

Support UAT planning and execution, including test case review, defect tracking, business validation, and go-live readiness. Identify opportunities to streamline processes and support automation initiatives to reduce manual effort and operational risk. Assist in issue tracking, risk identification, dependency management, and status reporting within assigned workstreams.

Collaborate with senior analysts and project leads, contributing to overall delivery and best practices in LoanIQ initiatives. Required Qualifications: Bachelors degree in business, Finance, Economics, Technology, or related field. 69 years of experience in Business Analysis, Operations Change, or Project Delivery within Corporate / Investment Banking. Minimum 35 years of hands-on experience with Finastra LoanIQ / LIQ.

AVP-level experience or equivalent role in Business Analysis, Lending Operations, Product, or Change Management. Strong working knowledge of LoanIQ / LIQ in a business, operational, or functional capacity. Good understanding of commercial lending, including syndicated loans, bilateral loans, and servicing processes.

Experience supporting system implementations or enhancements, including exposure to migration or legacy platform replacement initiatives. Experience writing business requirements, functional specifications, process maps, gap analyses, and UAT documentation. Understanding of the end-to-end loan lifecycle, including origination, servicing, rollover, rate setting, fee processing, payments, notices, and settlements.

Strong communication and analytical skills with the ability to work effectively with cross-functional teams. Preferred Qualifications: Exposure to FIS ACBS and/or legacy loans platforms. Experience supporting Target Operating Model design and process improvement initiatives.

Knowledge of agent bank operations, lender servicing, or loan lifecycle management processes. Experience with data mapping, data conversion, and reconciliation between LoanIQ and upstream/downstream systems. Familiarity with Agile, Waterfall, or hybrid delivery methodologies.

Exposure to tools such as JIRA, Confluence, Visio, Excel, and PowerPoint. Experience working with global teams across Operations, Technology, Product, and Change. Awareness of control, audit, risk, and regulatory considerations in lending operations.

Core Skills: LoanIQ / LIQ functional knowledge Business analysis and requirements gathering Process mapping and gap analysis Lending operations knowledge Migration and data support Stakeholder coordination UAT and testing support Process improvement and automation Analytical and problem-solving skills What Success Looks Like: Requirements are documented clearly and support effective delivery by technology and operations teams. Migration and data-related activities are supported with accuracy, including mapping and reconciliation. Future-state processes are well-defined and aligned to business objectives.

Stakeholders across business, operations, and technology remain aligned throughout delivery. LoanIQ solutions are implemented or enhanced with strong operational readiness and minimal disruption. Risks, issues, and dependencies are identified early and effectively managed within the workstream.

Equal Opportunity Employer: The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable law.