Sr. Sales Operations Lead, ASP Sales Operations--Data & AI Pillar

Description Application deadline: Jun 11, 2026 AWS is seeking a Sales Operations Lead, to drive data‑driven decision‑making and operational excellence for the Amazon Sales & Partner (ASP) organization, focused on the Data and AI Pillar. As a strategic business partner to Worldwide Data and AI GTM leadership, the Sales Operations Lead is the trusted advisor who translates complex data into actionable insights, drives operational excellence, and shapes the strategic direction of sales initiatives through deep business acumen and consultative partnership. This role is crucial in leading and scaling mission‑critical frameworks, including territories and quota, goal setting, key initiatives, business reviews, forecasting, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.

Serving as a strategy partner to AI Worldwide GTM leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help AI Worldwide GTM and those involved in the sales process increase revenue growth and customer acquisition. Proactively analyzes sales performance data and customer dynamics to identify growth opportunities and provide forward‑looking strategic recommendations to leadership. Partners with stakeholders to achieve day‑to‑day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.

As the AI‑powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision‑making, ensuring responsible implementation that drives measurable business impact. The Sales Operations Lead will work closely with AI Worldwide GTM leadership and cross‑functional teams to responsibly implement and optimize AI‑driven tools and workflows that augment the sales organization’s productivity and effectiveness. This role requires a strategic thinker who can balance operational rigor with consultative partnership, translating data into business strategy while building trusted relationships across all levels of the organization.

Key job responsibilities Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.

Orchestrates AI‑human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems. Maintains sales tools data quality to ensure accurate reporting and forecasting. Implements sales workflows and automation to streamline process and improve seller efficiency.

Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency. Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.

Leads sales tools training and adoption initiatives to improve utilization and productivity. Leads cross‑functional projects to improve sales efficiency and processes. Drives escalations, gap‑to‑green, and/or other issues to resolution.

Basic Qualifications 7+ years of sales operations or equivalent experience Experience defining, refining and implementing sales processes, procedures and policies or equivalent Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations Experience presenting to senior leadership Preferred Qualifications Experience working within a high‑growth, technology company Bachelor's degree or equivalent Experience using Salesforce (or other CRM tool) or BI tools Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. USA, CA, Mountain View - 147,300.00 – 199,300.00 USD annually USA, CO, Denver - 133,900.00 – 181,200.00 USD annually USA, NY, New York - 147,300.00 – 199,300.00 USD annually USA, TX, Dallas - 133,900.00 – 181,200.00 USD annually USA, VA, Arlington - 133,900.00 – 181,200.00 USD annually USA, WA, Seattle - 133,900.00 – 181,200.00 USD annually Company – Amazon Web Services, Inc.

Job ID: A10436192 #J-18808-Ljbffr