Senior Product Manager

Base Base: $125,000–$165,000 - based on Experience ABOUT SEAMLESSCHEX SeamlessChex is a Miami-based payments company that helps businesses accept, send, and verify payments across bank rails (ACH and eCheck) and cards. As an ISO with our own in-house ACH platform, an eCheck solution, and credit card processing, we specialize in high-risk merchants — the businesses traditional processors turn away. Our products include SeamlessChex eCheck, SeamlessACH (verified ACH send/receive), and Seamless Merchant (card processing).

We\'re at an inflection point. We\'re investing in the platforms that will define our next chapter, and we\'re hiring our first dedicated Product Manager to own them. THE ROLE This is a rare 0→1 opportunity to be the product function, not a cog in one.

You\'ll own three high-impact surfaces end to end: SeamlessChex website — our primary storefront and conversion engine. Own growth, messaging, and the experience that turns visitors into merchants. Partner (Agent) Platform — a new CRM-style platform where our partners submit deals, track their pipeline, and view their commissions.

A net-new build, from concept to launch. AI-assisted underwriting intake — a workflow that helps agents gather everything required to underwrite a merchant before a deal reaches the acquirer. High-stakes, high-leverage, and central to how we scale.

You won\'t run all three at full speed at once. A big part of the job is ruthless prioritization and sequencing: decide what matters most, say no to the rest, and make sure the highest-stakes work (underwriting) is done right. WHAT YOU\'LL DO Own product strategy and roadmap across the website, partner platform, and underwriting intake.

Translate ambiguous business goals into clear specs, prioritized backlogs, and shipped product. Work directly with engineering, design (often contracted), operations, risk/underwriting, and leadership to deliver. Talk to the people who use what you build — partners/agents, internal ops, and merchants — and turn what you learn into product decisions.

Manage external touchpoints, including how deals and data flow to our acquirer(s). Define and track the metrics that tell us whether each product is working. Build the product process this company doesn\'t have yet — lightweight, pragmatic, and right-sized for our stage.

WHO YOU ARE 5+ years in product management, with a track record of shipping 0→1 products end to end — not just iterating on a mature product someone else built. AI-first. You build with tools like Lovable and Claude, and you can create your own proofs of concept rather than waiting on engineering to visualize an idea.

You thrive in ambiguity and low process. You\'re energized, not paralyzed, by a blank page and three competing priorities. A fast learner of complex domains.

You can walk us through a hard, unfamiliar space you taught yourself and shipped into. (Payments/fintech experience is a plus but not required — we\'ll teach you the domain; we can\'t teach the instinct.) You prioritize ruthlessly and say no well. You protect focus and make the hard call about what not to build. You drive engineering without a spec handed to you.

You create the clarity. You communicate crisply with everyone from agents to acquirers to the founder. You\'re comfortable being a team of one today — and excited to define what product looks like as we grow.

NICE TO HAVE Payments, fintech, ISO/acquiring, lending, or underwriting/risk experience. Experience building internal tools, CRMs, or partner/agent-facing platforms. Exposure to applying AI/LLMs to real workflows (not demos).

Worked at an early-stage or founder-led company. SeamlessChex is an equal opportunity employer. #J-18808-Ljbffr