Store Sales Manager

Store Manager The store manager leads Mattress Firm’s vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in‑store merchandising in multiple store units. In addition, the store manager leads selling programs and drives related KPI results in multiple store units, supporting the omni‑channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members.

As an effective coach, the store manager develops associates’ skills and performance, fostering a collaborative and motivated team dedicated to achieving success. Responsibilities New Hire Onboarding and Team Building: conduct one‑on‑one meetings to gain a deep understanding of the team’s motivations and personal/professional aspirations, develop a comprehensive team “bio book” that grows alongside your team, and conduct 30‑60‑90‑day check‑ins with new team members to discuss progress and opportunities. Workforce Management: conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools; ensure company policies, appearance and functionality standards, and state regulations are followed.

Professional communication and representation of company brand in all internal and external interactions. Follow company procedures for product transfers to ensure proper documentation of inventory. Ability to plan strategically; analyze company‑provided reporting to determine appropriate staffing levels for store location, and partner with leadership to make staffing level changes.

Talent Development: provide technical and product knowledge information to associates and customers, serve as subject matter expert; analyze company‑provided reporting and identify skill gaps to address through coaching. Business Operations and Acumen: achieve or exceed individual store financial targets through effective customer service; ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.

Ensure timely opening and closing procedures; manage stock inventory levels for assigned store; review merchandise flow, ensuring accurate stock. Follow company procedures on cash handling including acceptance of payment and deposit processes; adhere to all sales processing policies to ensure proper creation and execution of customer invoicing. Physical requirements: ability to stand or sit for 8+ hours at a time; lift, push or pull 50+ pounds.

Execute company initiatives and any other activities requested by the supervisor; maintain awareness of competition, advertisements, and services offered, and develop strategies to counter. Conduct store level inventory process and research any discrepancies; partner with leadership and corporate partners as needed. Benefits Excellent career growth opportunities through on‑the‑job training and development programs. 401(k) with employer matching.

Mental health and life resources. Medical, dental, prescription, and vision plans. Employee discounts on Mattress Firm products and accessories.

Base pay or uncapped commission. Compensation Competitive pay range of $70,000 – $86,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Equal Employment Opportunity Mattress Firm is an equal employment opportunity employer and our hiring practices do not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. We require proof of eligibility to work in the United States without sponsorship. Application Deadline Applications accepted until 06/30/2026. #J-18808-Ljbffr