Intermediate Application Analyst at emergiTEL

Explore a contract position as an Intermediate Application Analyst with emergiTEL for Court Technology Services in Edmonton, Alberta. Focus on application reliability and service quality. In this vital role, you will connect judicial operations with technical delivery teams, ensuring the Court Technology Services portfolio meets the necessary functional health and security standards.

Your responsibilities will involve incident management, documentation of requirements, and compliance checks across applications and data assets. You will also lead process improvement initiatives to bolster overall system functionality. Key Responsibilities: • Implement standardized ITSM processes for court operations • Monitor and analyze application workflows for improvements • Manage communications during critical incidents • Establish centralized knowledge repositories for users • Oversee migrations between development and production environments Requirements: • Solid experience in application analysis and management • Familiarity with ITSM tools such as ServiceNow • Understanding of data security regulations • Ability to create and maintain documentation • Excellent communication skills for stakeholder engagement Support the judicial process by ensuring application quality and performance as part of emergiTEL's dedicated team. #J-18808-Ljbffr