D365BC Key Account Manager

Key Account Manager | ERP / SaaS We’re partnering with a fast-growing technology business looking to appoint a commercially driven Key Account Manager to own and develop a portfolio of strategic customers within the ERP / SaaS space. This is a high-impact role focused on building long-term client relationships, driving retention and revenue growth, and acting as a trusted advisor to senior stakeholders. The Role Manage and grow a portfolio of key enterprise accounts Develop strategic account plans aligned to customer objectives Lead commercial conversations, renewals, and growth opportunities Identify upsell and cross-sell opportunities across software and services Coordinate internal teams to ensure successful delivery and customer satisfaction Build strong relationships with operational and senior-level stakeholders Proactively mitigate risk and improve customer engagement What We’re Looking For Proven experience in Account Management, Customer Success, or Commercial roles within ERP, SaaS, or subscription software Strong understanding of Microsoft Dynamics 365 Business Central or similar ERP platforms Commercially astute with a track record of account growth and retention Excellent stakeholder management and communication skills Comfortable managing multiple complex customer relationships Self-sufficient, strategic, and customer-focused What’s on Offer Competitive salary + benefits Career development and certification opportunities Modern, technology-led working environment Flexible and collaborative culture Opportunity to play a key role in a growing business If you’re interested in hearing more, please apply or get in touch for a confidential conversation.