General Manager
Hintel UK
Job Description
We’re partnering with one of the UK’s leading purpose-built student accommodation providers to recruit a General Manager for a large, flagship site in Cardiff. This is a maternity cover role (until January 2027), but due to growth there is genuine long-term career potential for the right person to progress within the business. This is a hands on leadership role where you’ll combine commercial drive with people leadership.
From maximising occupancy and driving sales, to overseeing day-to-day operations and creating a community students love, you’ll be at the heart of both the commercial success and operational excellence of the site. What you’ll be doing Lead, inspire and develop your on-site team, setting high standards and ensuring first-class service delivery. Drive lettings and sales performance to achieve full occupancy and hit commercial targets.
Take full ownership of operations: facilities, compliance, health & safety, supplier management, and maintaining a high-quality building environment. Manage budgets, P&L, and financial performance, identifying opportunities to increase revenue and control costs. Build and nurture partnerships with universities, local businesses, and community organisations to raise the profile of the scheme.
Shape a thriving student community where residents feel safe, supported, and proud to live. About you Proven background in operations and people leadership, ideally in PBSA, residential property, hotels, or a similar service-driven sector. Strong commercial mindset - comfortable with lettings, sales, or hitting financial targets.
Highly organised, proactive, and resilient, with the ability to balance strategic priorities and day-to-day challenges. A natural leader who can empower teams, build culture, and deliver results. What’s on offer Competitive salary and benefits package.
The chance to take full ownership of a large, flagship Cardiff site. Genuine opportunities for progression with a market-leading PBSA operator experiencing strong growth. An opportunity to make a tangible impact on students’ lives while running a building with real commercial accountability.
This is a role for someone who thrives on variety, responsibility, and results - a true business leader who enjoys the challenge of combining operational excellence with sales drive.