Network Manager

Responsibilities Lead, mentor, and manage the network team, consisting of service, operations and delivery capabilities (approx. 7 people), ensuring clarity of roles within the operating model. Provide coaching, direction and subject matter leadership to team members, fostering a high-performance culture focused on service excellence, reliability, and continual improvement. Act as the service owner for network services, ensuring stable, secure, and resilient end-to-end service delivery across WAN/SD-WAN, LAN/WLAN, Firewalls, Remote Access and Public DNS.

Provide governance and oversight of operational activities performed by internal teams and managed service providers, ensuring compliance with SLAs, KPIs, and operational standards. Ensure effective incident, problem, change and lifecycle management processes are followed in line with ITIL frameworks. Drive the development, execution, and continuous refinement of the network strategy and roadmap, including Zero Trust, network simplification, cloud networking and secure access initiatives.

Lead network related transformation and continuous improvement programmes, ensuring alignment with enterprise architecture, cyber security and wider IT strategy. Own day-to-day and strategic relationships with key vendors and managed service providers, ensuring effective performance management, service governance and contract alignment. Lead governance forums, including monthly service reviews, operational performance reporting, issue escalations and risk management.

Ensure suppliers adhere to compliance and security standards and deliver consistent, high-quality service. Ensure network services and operations meet internal and external regulatory standards. Maintain oversight of network asset and configuration management processes, ensuring accuracy and audit readiness.

Engage and collaborate with IT Leadership, Architecture, Workplace, Data Centre & Cloud and Shared Services to ensure network services are integrated, scalable and support business needs. Act as a trusted advisor to divisional and operating company teams on network related activities, ensuring alignment with strategic direction and architectural standards. Communicate network service health, risks, constraints and opportunities to stakeholders in clear and business relevant terms.

Provide leadership and oversight for network related initiatives and projects, ensuring appropriate planning, governance, resourcing and vendor coordination. Support the delivery of transformation activities such as Zero Trust pilots, Network Asset Management, large scale refresh cycles and architectural transitions. Qualifications Drive Results – consistently achieving objectives, even under tough circumstances, pushing self and others to accomplish goals.

Have Courage – stepping up to address difficult issues, saying what needs to be said. Cultivate Innovation – creating new and better ways for the organisation to be successful. Have a Strategic Mindset – seeing ahead to future possibilities and translating them into breakthrough strategies.

Attract and Develop Talent – attracting, selecting and developing talent to meet the organisation's goals and needs. Be Resilient – rebounding from setbacks and adversity when facing difficult situations. Collaborate – building partnerships and working collaboratively with others to meet shared objectives.

Make Quality Decisions – making good and timely decisions that keep the organisation moving forward. Drive Vision and Purpose – painting a compelling picture of the vision and strategy that motivates others to action. Leader – strong leadership and interpersonal skills to manage and mentor a team.

Visionary Moderniser – able to think outside the situation on the ground and drive towards best‑in‑class modern technology and practice. Critical thinker – a problem solver who resolves conflicts. Customer Focused – looks for ways to innovate to improve the focus on the customer.

Motivated – stays motivated and can deal with resistance. Coaches others – builds on strengths and improves on weaknesses, listens to and encourages regular honest feedback. Detail oriented – drills into detail and takes corrective action early and decisively; prepared to breakdown organisational boundaries through collaboration and cross‑staffing by building strong relationships based on trust with peers.

Proven project management skills – able to work well under pressure and meet deadlines. In‑depth knowledge of networking concepts, tools, infrastructure and capabilities. Experienced with multiple networking software products, platforms and vendors.

Strong vendor management skills – experienced managing third‑party relationships. Strong professional accreditations / certifications such as ITIL, CISCO, Azure, CompTIA+ etc. Language: English (Fluent).

Desirable: second European language (preferred). Excellent written and verbal communication skills with people at all levels across the organisation. Excellent organisational and time‑management skills, with the ability to handle multiple priorities.

Effective negotiation skills – able to facilitate collaboration with internal stakeholders, vendors and MSPs. The ability to translate business requirements into viable technical solutions. Strong stakeholder management skills – all directions.

The ability to communicate complex concepts to technical and non‑technical audiences. College diploma or university degree in business, information systems or technical related subject. Minimum of 5 years hands‑on, technical experience as part of a network operations team and wider infrastructure/IT team.

Minimum of 5 years management experience as part of a network operations team or wider infrastructure/IT team. Experience working in the construction materials/industrial manufacturing sector. Proven experience of working in a federated matrix model.

CRH is an equal opportunity employer. #J-18808-Ljbffr