Floor Manager

Floor Manager / Supervisor – Conference & Banqueting London NW ⏰ Full Time – 45 hours per week Temp to Perm (12 weeks) We are currently recruiting for an experienced Floor Manager / Supervisor to join the Conference & Banqueting team at an award-winning Grade II* listed events venue in the heart of Central London. This is a highly operational, floor-based role suited to someone with strong conference and banqueting experience who thrives in a fast-paced events environment. We are looking for a confident leader who can oversee the smooth delivery of events, manage teams effectively and act as the main point of contact for clients on the day.

About the Venue: • 24 meeting rooms ranging from 6 to 90 guests • Private dining for up to 40 covers • Conferences, buffets and drinks receptions for up to 300 guests • Hospitality, conference & banqueting team of 25–30 staff Key Responsibilities: • Lead and manage conference and banqueting operations on the day of events • Act as the main client contact during events • Coordinate with kitchen, events and operations teams to ensure seamless service delivery • Supervise and motivate large teams of 10+ staff members • Deliver exceptional guest experience across conferences, receptions and banquet dinners • Ensure all events are executed to the highest standards What We’re Looking For: • Previous experience as a Floor Manager or Supervisor within Conference & Banqueting • Strong operational background – this is NOT an event planning role • Experience managing conferences/events with buffets and drinks receptions for 300 guests • Experience running banquet dinners and supervising larger teams • Excellent communication and leadership skills • Professional, organised and hands-on approach Shift Patterns: • Opening Shift: 7am – 5pm • Closing Shift: 11am – 8pm • Event/Evening Shift: 3pm – Midnight/1am Additional Information: • Mainly Monday to Friday • Saturdays required • Sundays are very rare • Overtime paid after 45 hours at flat rate If you are passionate about hospitality, experienced in high-volume events and ready to join a prestigious London venue, we would love to hear from you.