Business Analyst – Senior

Job Title: Business Analyst - Senior Location: Toronto, Ontario Work Model: Onsite Responsibilities Provide comprehensive I and IT business analysis services for complex initiatives Gather, analyze and document business requirements from stakeholders Lead business analysis activities aligned with OPS methodologies and SDLC Translate business needs into technical and architectural specifications Develop architecture and process documentation including diagrams and models Conduct workshops, interviews and stakeholder engagement sessions Support Agile delivery including backlog refinement and user story development Perform business process reengineering and service improvement initiatives Ensure compliance with security, privacy and accessibility standards Support solution design, testing, implementation and deployment Monitor progress, resolve issues and provide status reporting Qualifications Must Have Experience writing user stories and explaining requirements to developers Experience working in Agile development environments Knowledge of Digital Dealer Registration program 10+ years of business analysis experience Experience working with security, privacy and accessibility compliance standards Experience with architectural frameworks such as Zachman Experience with TRA, PIA and checkpoint/gating processes Experience producing logical and physical architecture artifacts Experience creating use cases, user stories and wireframes Experience with Driver and Digital Dealership Registration services in ServiceOntario portal Experience producing enterprise architecture deliverables including data flow diagrams and sequence diagrams Experience with Canada Post module and Payment Gateways General Skills Strong experience in enterprise-level business analysis Ability to align requirements with architecture frameworks and standards Experience working in Agile and structured delivery environments Strong analytical, problem-solving and decision‑making skills Excellent communication and stakeholder engagement skills Experience working with cross‑functional technical and business teams Ability to manage complex requirements and dependencies Strong documentation and reporting capabilities OPS or public sector experience Knowledge of information management principles and practices Experience with business modeling and process mapping techniques Knowledge of AODA accessibility standards Experience with enterprise architecture governance processes Skills Business Analyst Experience (50%) Experience documenting business and technical requirements Experience working with multi‑ministry or integrated services environments Experience assessing security and privacy requirements Experience producing detailed business and technical documentation Experience using architectural frameworks such as Zachman Experience with architecture checkpoints, TRA and PIA processes Experience producing logical and physical architecture artifacts Project and Domain Experience (40%) Experience working with ServiceOntario Driver and Digital Dealer Registration systems Experience producing architectural deliverables including: Logical and physical models Data flow diagramsSequence diagrams Checkpoint/gating artifacts Experience working with Canada Post module and payment gateways Technical and Communication Skills (10%) Strong communication, documentation and presentation skills Experience working with development teams to clarify requirements Experience using Azure DevOps for backlog management Ability to communicate designs clearly to technical and non‑technical audiences #J-18808-Ljbffr