Assistant Front Office Manager Vancouver
Hyatt Regency
Job Description
Elevate guest service excellence at Hyatt Regency Vancouver as an Assistant Front Office Manager on an 18-month contract. Oversee front office operations and ensure guest satisfaction through efficient services. In this role, you will manage various hotel functions including Front Office, PBX, Housekeeping, Guest Services, Engineering, and Security.
Your strong leadership and refined communication skills will be pivotal in assisting guests and supporting operations. Flexibility for graveyard shifts and independence in decision-making will enhance team efficiency and guest experiences. Key Responsibilities: • Oversee Front Office and associated departments • Check in and check out guests efficiently • Respond to emergencies with utmost professionalism • Assist in financial reporting and goal tracking • Support all departments and their daily operations Requirements: • One year of management experience in hospitality • Previous Front Office or customer service background • Strong leadership and coaching abilities • Excellent written and verbal communication skills • Proficient in Microsoft Office and front office software Contribute to Hyatt's legacy of service excellence and enhance your hospitality career. #J-18808-Ljbffr