Senior Vendor Manager

As our Senior Vendor Manager you will lead Vendor and Optimisation Programmes across the Chief Technology Office (CTO), delivering measurable outcomes in cost reduction, simplification, consolidation and delivery of strategic objectives. You’ll work closely with Technology, Chief Operating Office, Procurement, Finance, Architecture and Risk teams to shape and execute strategic initiatives such as operational optimisation, vendor rationalisation, build‑vs‑buy assessments, open‑source migration opportunities and commercial optimisation. You will own strategy definition, business case development, oversee execution and provide executive reporting to ensure sponsor‑owned decisions and senior leader communications are clear, timely and fit for purpose throughout delivery.

In This Role You Will Develop business cases to support delivery of strategic objectives across the vendor landscape and CTO infrastructure optimisation/simplification. Ensure long‑term objectives and strategies are in place and executed for major vendors and infrastructure simplification. Lead optimisation planning and execution, ensuring alignment with CTO strategy, Architecture direction and financial plans.

Review existing commercial constructs and contractual levers (pricing, commitments, termination, audit, benchmarking, change control) to unlock savings and reduce complexity. Ensure financial model, workforce assumptions and recharge approach are understood and aligned with the optimisation business case. Provide high‑level oversight of third‑party spend approval and governance, partnering with Supplier Management to ensure submissions are timely, complete and aligned to the agreed business case.

Requirements Proven experience driving vendor performance and commercial optimisation across contract models (T&M, managed services, hardware, software). Strong stakeholder management and influencing skills, building effective partnerships across Technology, Procurement, Finance, Risk and Operations. Ability to communicate complex technical and commercial topics clearly and concisely to all levels, including senior leadership.

Track record in technology vendor and/or operations management, ideally within financial services or a large multinational environment. Strong commercial and financial acumen (including accounting fundamentals), with experience shaping contracts to meet business and risk requirements. Highly analytical and outcome‑focused, able to synthesise complex information and make data‑driven decisions.

Demonstrated ability to manage operational risk and deliver under pressure in a fast‑changing environment. Benefits As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK‑based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Our Commitment to Diversity and Inclusion Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role. Accommodations If you have a need that requires accommodations or changes during the recruitment process, please let us know and we will arrange suitable support. #J-18808-Ljbffr