Retail Experience Manager - Brentwood TN

Retail Experience Manager - Brentwood TN Best Buy Brentwood, TN (37027) Full Time | Part Time Overview As the Retail Experience Manager, you’ll assume the day‑to‑day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro‑market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.

Responsibilities Enable and empower employees to drive world‑class customer experiences. Drive employee experience strategy across the micro‑market to drive seamless customer experiences. Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results.

Lead efforts to maximize results or provide course correction as needed. Help drive sales and operational success within an assigned home location or across the micro‑market as needed. Qualifications 2 years of experience as a supervisor or manager in business, military or related fields. 2 years of sales or customer service experience. 1 year of experience managing and reviewing operational expenses and revenue.

Preferred Qualifications Consumer electronics industry experience. Benefits We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well‑being and provide support as you need it, especially at key moments in your life.

Competitive pay Great employee discount Financial savings and retirement resources Support for your physical and mental well‑being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full‑time or part‑time employment status, and federal and state regulations. Intermittent or reduced‑schedule leave is also available for certain medical or family care leaves.

Paid time off (vacation or PTO) is offered to full‑time and part‑time employees based on work location, employment status, salary or hourly status (exempt/non‑exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. Equal Opportunity Statement Best Buy is an equal opportunity employer. #J-18808-Ljbffr