Operation & Travel Manager

Job Title: Operations & Travel Manager Location: New Delhi Experience Required: 3–8 Years (Preferred) Industry: Travel & Tourism / MICE / Event Management Job Summary: We are seeking an experienced and dynamic Operations & Travel Manager to oversee travel operations, manage tour packages (Domestic & International), and handle end-to-end MICE requirements. The ideal candidate should possess strong operational knowledge, supplier coordination skills, and the ability to manage both B2B and B2C clients efficiently. Key Responsibilities: Design, plan, and manage Domestic and International tour packages Handle flight ticketing (domestic & international) Manage complete MICE operations (Meetings, Incentives, Conferences & Exhibitions) Coordinate hotel bookings, accommodations, and vendor negotiations Oversee travel logistics, itineraries, and documentation Manage B2B & B2C client relationships and ensure service excellence Maintain strong relationships with airlines, hotels, and travel partners Ensure smooth execution of travel plans and operational activities Monitor cost control and vendor payments Required Skills & Qualifications: Proven experience in Travel Operations / Tour Management Strong knowledge of ticketing systems and reservation processes Hands-on experience in handling MICE events Excellent communication and negotiation skills Ability to manage multiple projects simultaneously Good knowledge of travel portals and booking platforms Customer-focused with strong problem-solving abilities Preferred Candidate Profile: Graduate in Travel & Tourism / Hospitality or relevant field Minimum 3+ years of relevant industry experience Ability to work under pressure and meet deadlines