Customer Support Analyst - Data, GDPR & SLA Focus

Dormont Manufacturing Co in Cardiff is looking for a Consumer Support Analyst to provide first contact support for customers. The role involves managing consumer inquiries effectively, understanding concerns, and ensuring issues are resolved in a timely manner. The ideal candidate should display exceptional customer service skills and attention to detail while adeptly managing cases under defined service levels.

Experience in a KPI-driven environment is essential along with an understanding of GDPR. #J-18808-Ljbffr