Senior Analyst in Business Process Optimization

Make an impact as a Senior Analyst focused on business process optimization at the City of Hamilton. Your expertise will enhance IT project delivery and operational processes. Working collaboratively within the Strategy Architecture & Solutions Development, you will analyze and define business process requirements critical to IT systems.

This role emphasizes mentoring, stakeholder collaboration, and effective communication to drive project success. With a solid foundation in business analysis, your problem-solving skills will facilitate process improvements and system implementations. Key Responsibilities: • Analyze and document business process requirements through workshops • Manage requirements lifecycle, ensuring project alignment with objectives • Develop business documentation and process flows for stakeholder clarity • Guide project teams in quality assurance and defect tracking • Research emerging analysis techniques and methodologies Requirements: • Bachelor’s Degree in a relevant field • At least 5 years of experience in business analysis • Knowledge of municipal business contexts is preferred • Proficiency in Microsoft Office tools for project documentation • Critical thinking and effective communication skills Contribute your expertise in business analysis to support transformational IT initiatives at the City of Hamilton. #J-18808-Ljbffr