Senior Manager, Marketing and Communications

Join Our Team We are looking for an energetic leader with excellent interpersonal and relationship‑building skills to lead the Marketing and Communications team at MOSAIC. Position Function Reporting to the Director of Strategic Engagement & Partnerships, the Senior Manager, Marketing & Communications develops, coordinates, and executes the organization‑wide communications and marketing strategy. The role leads a team responsible for MOSAIC communications and marketing activities, proactively working to increase brand recognition and ensure consistent internal and external messaging.

Key Duties and Responsibilities Lead and support the Marketing and Communications team to develop and articulate the department’s strategic framework. Act as a trusted advisor to senior leadership on internal and external marketing and communications issues. Cross‑collaborate and partner with internal and external stakeholders.

Create and foster a cohesive team and promote a positive work environment encouraging innovation and collaboration. Integrate change management practices with communication and marketing plans when needed. Create, implement, and measure the success of a comprehensive communication strategy and public relations program.

Enhance MOSAIC’s image and ensure consistent communication of its profile and brand internally and externally. Oversee coordination of external and internal communication materials, including organization presentations, newsletters, brochures, flyers, Impact Report, etc. Oversee the development and maintenance of MOSAIC’s website as a key communication tool.

Develop and oversee a strong social media strategy, building MOSAIC’s profile on key platforms. Lead the team’s adoption of AI tools for communications and marketing workflows, ensuring ethical and brand‑consistent use. Develop and oversee an organizational email marketing strategy, including newsletters, donor communications, and program announcements.

Ensure communications and public materials of the client services departments are consistent with the organization’s image. Support client services departments in developing marketing and communication skill sets. Support the CEO and other directors in internal/external communication and marketing activities.

Develop and oversee a robust strategy and process for public media relations. Proactively liaise with existing contacts from media groups and develop new relationships with diverse media groups. Develop and lead an organization‑wide reputation management and crisis communications strategy.

Develop and implement a corporate communication strategic plan. Oversee the implementation of communications plans for key signature events and campaigns. Act as a media spokesperson, coordinating interviews and press releases.

Stay informed of community issues and funding opportunities; identify potential strategic alliances to influence change. Seek out new opportunities for strategic connections and build and maintain partnerships. Support development and submission of proposals for new and existing programs/projects.

Review and participate in allocating and submitting appropriate grants. Review funder contracts and ensure compliance with contractual obligations. Create and oversee the annual departmental budget, reviewing expenses and variances.

Develop, coach, and support team members; support development and retention of staff. Qualifications Post‑secondary degree, diploma, or certificate in communications, journalism, marketing, fundraising, or a comparable combination of experience and education. Minimum 7–10 years of experience in marketing and communications, leading all aspects of developing and managing communications strategies.

Experience in fundraising campaigns, donor communications, and grant content strategy is a strong asset. Knowledge of communications and branding for non‑profit organizations, including media relations, online reputation management, social media platforms, email marketing, AI‑assisted communications, and digital analytics. Proficient in Microsoft 365, SharePoint, Teams, Adobe Creative Suite (Illustrator, InDesign, Photoshop), Canva, WordPress, HTML, SEO, and digital analytics platforms.

Proven experience in media relations. Experience in developing systems, processes, and procedures. Knowledge of EDI and Trauma‑Informed practices.

Collaborative and relationship‑building skills. Critical thinking and analytical skills. Public speaking and presentation skills.

Excellent written and verbal communication skills. Organized, able to set priorities and meet deadlines. Hours Full‑time, 35 hours per week.

The position may be part of a hybrid work model (in‑office and remote). Must be able to commute to the Boundary location. Benefits A competitive benefits package is provided according to MOSAIC’s HR policies.

Deadline July 2, 2026 Compensation $88,634 to $103,630 annually Important Notes MOSAIC is an equal‑opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply. Applicants must be legally permitted to work in Canada (citizenship or permanent resident status).

If you have a work permit, it must allow you to work for the duration of this position. MOSAIC employees are expected to adhere to policies such as the Right to a Respectful Workplace and Code of Conduct. As of September 18, 2023, MOSAIC’s HSS‑21 COVID‑19 Vaccination Policy is suspended.

Employees are not currently required to provide proof of vaccination. If policies change, MOSAIC may require proof of full vaccination against COVID‑19 for eligibility to continue performing duties. #J-18808-Ljbffr