Senior ServiceNow Developer

The Senior ServiceNow Developer is responsible for building high‑quality, maintainable solutions using best‑practice patterns. This role must balance speed of delivery with long‑term sustainability and will operate with a high degree of autonomy. Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (e.g.

ITSM, CSM, Now Assist, EC / Portals, workflows, flows, catalog, integrations, ITOM etc.) Build reusable, scalable components using out‑of‑the‑box functionality Minimise customisation and avoid introducing technical debt Develop and maintain integrations (REST/SOAP APIs, external systems) Work closely with architects to align on design standards and guardrails Troubleshoot and resolve platform issues Contribute to documentation and knowledge sharing Qualifications Strong hands‑on ServiceNow development experience Experience across multiple modules (not limited to one area) Advanced scripting capability (JavaScript, Script Includes, Business Rules, Flow Designer) Experience building integrations and working with APIs Solid understanding of CMDB and data structures Proven ability to deliver independently in a senior capacity ServiceNow Certified Application Developer (CAD) – desirable Data foundations – mandatory Key Attributes Delivery‑focused and practical Avoids over‑engineering Comfortable operating as a senior developer in a small team Understands trade‑offs between speed and sustainability Proactive in improving how things are built Expectations Delivers clean, maintainable solutions from the outset Uses out‑of‑the‑box patterns wherever possible Requires minimal oversight to deliver effectively Benefits 25 days' holiday Private Medical Health care via Vitality Pension contribution, Life Assurance Professional certifications supported as part of learning and development A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well‑being services Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another #J-18808-Ljbffr