Zendesk Specialist - AI Integration - AI Trainer

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Zendesk Expert Type: Contract Compensation: $100–$200/hour Location: Remote Role Responsibilities Evaluate the effectiveness of Zendesk's AI agent in real-world applications. Provide insights to improve AI model outputs and enhance customer support experiences. Collaborate with teams to refine AI training data and ensure high-quality performance. Work independently and asynchronously to meet project goals and deadlines. Develop strategies for optimizing AI agent deployment and usage. Qualifications Must-Have Experience with Zendesk's AI agent . Strong understanding of AI-driven customer support systems.

Application Process (Takes 20–30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. #hiringmercor