End User Technology Release Manager

Canada Life seeks an End User Technology Release Manager to coordinate technology releases impacting services. Ensure timely, quality delivery while overseeing cross-functional teams and stakeholders in this permanent full-time role. This permanent position requires expertise in release management, ITSM, and DevOps.

The Release Manager will lead planning, coordinate testing, oversee deployment, and validate post-release performance across engineering, operations, and vendors. With a keen focus on risk management and process improvement, you will ensure adherence to ITIL-aligned deployment standards. Key Responsibilities: • Own end-to-end release governance for technology services • Establish and manage an enterprise release calendar • Lead release planning and readiness reviews • Coordinate delivery across engineering and vendors • Ensure adherence to change and release processes Requirements: • Strong experience in release management and ITSM • Proficient in end user platforms like Windows and M365 • Proven track record in cross-functional coordination • Excellent risk management and communication skills • Familiarity with ServiceNow, Jira, and CI/CD pipelines Drive impactful technology changes through effective release management and team collaboration at Canada Life. #J-18808-Ljbffr