Group Product Manager

At Boutiqaat , we believe the customer experience doesn't end at checkout—it begins there. We're looking for a Group Product Manager to lead the technology ecosystem, powering everything that happens after an order is placed. From customer support and warehouse operations to logistics, delivery, returns, and post-purchase engagement, you'll shape the products that create seamless experiences for millions of customers.

This isn't just another product leadership role. It's an opportunity to architect the future of e-commerce operations at scale. Location: Kuwait (On Site) What You’ll Be Doing: Lead a Strategic Product Portfolio Define and own the long-term vision for Boutiqaat's Post-Order Experience technology landscape.

Build and execute a unified roadmap across customer service, fulfillment, warehouse operations, and logistics. Drive portfolio investment decisions and prioritize initiatives that create measurable business impact. Turning Data into Competitive Advantage Establish product governance through clear OKRs, KPIs, and performance dashboards.

Use customer, operational, and financial insights to shape strategy and prioritize opportunities. Translate analytics into actions that improve efficiency, scalability, and customer satisfaction. Drive Innovation Across the Supply Chain Identify opportunities to leverage AI, automation, and emerging technologies.

Champion initiatives such as: Intelligent shipping and routing Predictive warehouse optimization Automated returns management Proactive customer communications Keep Boutiqaat at the forefront of e-commerce innovation. Lead High-Performing Product Teams Mentor and develop Senior Product Managers and Product Managers. Foster a culture of ownership, collaboration, experimentation, and continuous improvement.

Build teams capable of delivering complex, cross-functional transformation programs. Influence Across Business Partners with Engineering, Customer Experience, Supply Chain, Logistics, Warehouse Operations, and Executive Leadership. Break down silos and align stakeholders around a shared vision.

Tell compelling stories that secure buy-in, investment, and action. What You Bring to the Table: Bachelor’s degree in computer science, Engineering, Business, Information Technology, or a related field MBA or postgraduate qualification preferred 10–13 years of Product Management experience in e-commerce, retail, marketplaces, logistics, or supply chain environments Experience leading multiple product lines or large-scale product portfolios Proven success delivering multi-year product strategies with measurable business impact Expertise in at least two of the following: Customer Service & CRM Platforms Warehouse Management Systems (WMS) Logistics & Transportation Management Systems (TMS) Strong SQL and analytics capabilities Experience with BI tools and data-driven product organizations Knowledge of platforms such as Manhattan, Blue Yonder, CRM ecosystems, and transportation systems Fluent in English, both written and spoken. Arabic language proficiency is an advantage.

Strategic thinker with a systems mindset Inspiring people, leaders and coaches. Skilled communicator who can influence from the warehouse floor to the executive boardroom Data-driven decision maker Expert at transforming complex operational challenges into scalable product solutions Comfortable navigating ambiguity in fast-moving environments Commercial minded with a relentless focus on outcomes Why Boutiqaat? At Boutiqaat, you won’t just join a company you’ll join a movement redefining e-commerce beauty and lifestyle retail.

Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up. Ready to Grow with Us? Kickstart your career with hands-on experience, expert mentorship, and real impact.

Apply now and be part of something exciting!