Senior Business Analyst

About the role : Established Data Science & Analytics professional. Creating data mining architectures/models/protocols, statistical reporting, and data analysis methodologies to identify trends in large data sets Key Responsibilities: Supports the design of enterprise-wide business intelligence applications and architecture. Supports the development of standards, policies and procedures for the form, structure and attributes of business intelligence tools and systems.

Provides support with defining useful analyses to solve problems. Supports the creation of testing methodologies and criteria as well as developing data/information quality metrics. Provides support with researching new technologies and developing business cases to support their use.

Requirements Business Understanding & Problem Framing Engage with business stakeholders to understand business processes, reporting needs, and decision requirements Support translation of business questions into analytics use cases and problem statements Identify key KPIs, metrics, and dimensions required to support business decisions Gain functional understanding of supported domains (e.g., Supply Chain, Finance, Operations) Requirements Gathering & Documentation Gather and document business, functional, and analytical requirements Create clear artefacts such as: Business Requirement Documents (BRDs) Functional Requirement Specifications (FRS) User stories and acceptance criteria Define metric logic, calculation rules, data granularity, and filters Ensure requirements are unambiguous, testable, and aligned with analytics standards Data Analysis & Validation Perform basic to intermediate data analysis to validate requirements and business logic Analyze datasets to identify trends, anomalies, and data quality issues Validate dashboards, reports, and KPIs from a business correctness perspective Support root‑cause analysis for data discrepancies and reporting issues Analytics Delivery Support Work as part of an analytics delivery pod with Product Managers, Analytics Engineers, and Data Engineers Clarify requirements and answer business questions during development Participate in UAT, defect triage, and business sign‑off Ensure analytics outputs meet business expectations and usability standards Stakeholder Communication Act as a day‑to‑day contact for business users on assigned analytics use cases Support preparation of insight summaries, walkthroughs, and demos Communicate clearly with technical teams using structured and precise language Escalate risks, gaps, and dependency issues to senior BAs or managers in a timely manner Documentation & Knowledge Management Maintain documentation such as: KPI definitions and metric catalogs Process flows and data mappings Assumptions and business rules Contribute to Analytics CoE knowledge repositories and standards Ensure continuity and reuse of analytics artefacts across initiatives Role Purpose: The Business Analyst in the Analytics CoE is responsible for supporting the end‑to‑end delivery of analytics use cases by translating business needs into clear, structured analytics and data requirements .The role acts as a bridge between business stakeholders and analytics delivery teams , ensuring that analytics solutions (dashboards, reports, data products) are accurate, relevant, and aligned to business decisions . The BA focuses on execution excellence , working under guidance of senior BAs or product managers while owning well‑defined modules or use cases independently Minimum Requirements: Functional Requirements 6–9 years of experience as a Business Analyst or Analytics Analyst Experience working in analytics, BI, or data‑driven environments Good understanding of business processes and performance metrics Exposure to domains such as Supply Chain, Finance, Sales, or Operations is preferred Experience working in cross‑functional, matrixed teams Technical Requirements Hands‑on exposure to analytics and reporting platforms Experience working with SAP Analytics ecosystems (BW, HANA, S/4) is strongly preferred Solid understanding of: KPIs, facts, dimensions, hierarchies Data aggregation and grain concepts Experience validating dashboards and reports (e.g., Power BI, Tableau, or similar) Ability to perform data validation using tools such as Excel, SQL or analytics platforms Soft Skills Strong analytical and logical thinking Clear written and verbal communication skills Ability to translate business language into structured requirements Attention to detail and strong documentation discipline Comfortable working in a fast‑paced, delivery‑oriented environment Willingness to learn and grow into senior BA or analytics product roles Role Scope & Growth : Owns defined modules or reports within larger analytics initiatives Works under guidance of Senior BAs / Product Managers Expected to grow into: End‑to‑end use case ownership Stakeholder‑facing senior BA responsibilities Analytics product or solutioning roles. Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Make yourself a priority with flexible schedules, parental leave Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation.

We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.