SAP Consultant

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US . We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India .

Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise. We are excited to be continuously expanding our team.

If you are interested in this position, please send over your updated resume. We look forward to hearing from you! Job Overview You will be responsible for providing SAP ECC and S/4HANA support to business partners.

You will work with business partners to accurately understand support needs and issues. You will be responsible for learning business processes within your area of responsibility and for understanding and following a clean core approach to keep customization to a minimum. This role provides application support while maintaining ITIL service levels and delivers technical support in the analysis, documentation, and configuration of break/fix issues.

You are expected to show initiative, learn quickly, and provide assistance when needed without being asked. You will use sound judgment to escalate questions or issues to IT teams only when necessary. This specific role will provide support for S/4HANA and ECC SD module functional areas.

Functional Areas Covered Experience in one or more of the following SAP modules: ✅ Sales & Distribution (SD) Order-to-Cash / Order-to-Billing processes Pricing, billing, ATP, returns, and rebates ✅ Materials Management & Procurement (MM) Purchasing, POs, inventory management, material movements ✅ Production Planning (PP/PP-PI) MRP, BOM, production processes, master recipes ✅ Logistics & Supply Chain EWM (Extended Warehouse Management) IM (Inventory Management) LE (Logistics Execution) TM (Transportation Management) Description In this role, your day-to-day activities will include: Monitoring ServiceNow incident queues for your assigned functional areas Performing initial evaluation and triage of support tickets Communicating directly with impacted users to understand reported issues Analyzing issues and determining the appropriate path to resolution Performing SAP configuration changes as needed to resolve break/fix issues Coordinating with technical teams when development or cross-functional support is required Working with business users to validate solutions and capture test evidence Documenting analysis, actions taken, and resolution details in accordance with support processes Experience BA/BS degree in Computer Science, Engineering, Information Technology, or a related field 5 to 8 years of experience in an SAP-related IT role Exposure to S/4HANA and ECC is preferred Experience with NACE output determination and BRF+ Experience with ALE / IDOC inbound and outbound integration Experience with modern event-based, SAP API integration is preferred Hands-on experience supporting the SAP SD (Sales and Distribution) module Preferred experience supporting Oil and Gas, Process Industry, and/or Consumer Packaged Goods (CPG) organizations Knowledge/Skills/Competencies Excellent written and verbal communication skills in English Strong knowledge of SAP Order-to-Billing process and concepts, including sales order creation, credit/debit memo creation, plant determination, route determination, shipping point determination, pricing, ATP (available-to-promise), rebates, condition contracts, returns processing, billing Strong knowledge of SAP configuration nodes related to the order-to-billing – OTB/SD process areas Experience with Rev-Trac, Cloud ALM, or similar tools used to transport changes across system environments Experience using ServiceNow or a similar ITIL-based service management tool to manage requests, incidents, and problems Strong analytical and problem-solving skills Ability to work effectively with business users, technical teams, and cross-functional stakeholders Ability to manage multiple support issues and priorities in a fast-paced environment Self-starter with a proactive mindset and strong attention to detail MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.