Sales Assistant

Sales Assistant Location: Birds Bakery, Loughborough Town Centre Address: Loughborough, 10 Market Place, LE11 3EA Hours: 16 hours per week (weekdays and weekends) Salary: £12.71 per hour (age-based rates below) Purpose The purpose of a bakery sales assistant is to serve customers, sell bakery products and keep the shop clean and organised, while creating a friendly and welcoming environment. Making sure customer service and quality is at the forefront of everything we do. Responsibilities Greet and serve customers in a friendly and helpful manner.

Recommend bakery items such as bread, cakes, and pastries. Take customer orders and package products properly. Operate the till/cash register and handle payments.

Restock shelves and displays to keep products available and attractive. Maintain cleanliness and hygiene in the shop and display areas. Answer customer questions about ingredients, prices, or products.

Upsell products to customers, such as offering hot drinks with food or a nice treat. Prepare and serve a range of hot and cold bakery and food‑to‑go/eat‑in products. Experience Previous experience in food retail is preferred but not essential; training will be provided.

Strong communication and customer‑service skills. A positive attitude and resilience in a busy environment. Experience handling cash or working with tills/card machines (training will be provided).

Flexibility to work shifts between Monday and Sunday. Qualifications Training will be provided for suitable applicants. Benefits Employee staff discount 4 weeks annual leave (pro rata), increasing incrementally to 5 weeks after 5 years of continuous service, plus bank holidays Pay Rates Age 19+: £12.71 per hour Age 18: £10.85 per hour Age 17: £8.50 per hour Age 16: £8.00 per hour #J-18808-Ljbffr