Vendor Manager

JOB DESCRIPTION Insight Global is looking for a Manager, Vendor Management to join a leading Canadian financial institution, supporting vendor strategy, governance, and SOW oversight within a high-volume digital environment. This individual will play a critical role in managing vendor relationships, driving governance processes, and ensuring quality, compliance, and value across all engagements. This opportunity will be a 6-month initial contract and will follow a hybrid model, with 1 day per week in the downtown Toronto office.

Key Responsibilities Manage and build relationships with strategic vendors while ensuring accountability and performance outcomes Lead vendor governance forums and facilitate performance discussions with internal and external stakeholders Review Statements of Work (SOWs) to ensure scope clarity, cost alignment, and risk mitigation Ensure all agreements are compliant, audit-ready, and aligned with internal standards Support and lead complex SOW negotiations and remediation efforts Execute structured governance and approval processes in a fast-paced, high-volume environment Develop executive-ready reporting and Vendor 360 summaries for senior leadership Present insights and drive outcomes in leadership forums Partner cross-functionally with Sourcing, SRM, Finance, and Delivery teams to drive alignment and decisions Act as a central escalation point for vendor-related issues and resolutions Manage weekly approval cadences, reporting cycles, and governance workflows with strong attention to detail Leverage data to identify inefficiencies and drive process improvements and automation opportunities Ensure data accuracy and consistency across systems and reporting platforms REQUIRED SKILLS AND EXPERIENCE 5+ years of experience in vendor management, sourcing, or procurement within a large enterprise Strong expertise in SOW structures (T&M, fixed deliverable, fixed cap) and rate cards Proven experience reviewing and negotiating SOWs with a focus on risk and compliance Experience running governance forums and managing vendor performance Strong analytical and decision-making skills in high-volume environments Excellent stakeholder management and ability to influence without direct authority Highly organized with strong ownership and follow-through NICE TO HAVE SKILLS AND EXPERIENCE Experience within financial services or banking Exposure to vendor governance frameworks or SRM functions Experience managing teams or leading junior resources