Strategic Account Manager

⭐ Strategic Account Manager – QSR & Enterprise Partnerships London, United Kingdom Hybrid Working Available We are partnering with a leading global online delivery platform to appoint a Strategic Account Manager to manage and grow a high-impact enterprise QSR partnership in the UK. This role sits within the Strategic Accounts function and is responsible for driving commercial growth, managing senior stakeholder relationships, and delivering end-to-end performance across a complex national account. You will act as the key commercial lead, shaping strategy, unlocking growth opportunities, and ensuring strong execution across cross-functional teams.

Key Responsibilities Strategic Account Ownership Own a major enterprise QSR partnership end-to-end Act as primary point of contact for senior client stakeholders Lead Joint Business Planning (JBP) and long-term account strategy Commercial Growth & Performance Drive revenue, order volume, and profitability growth Translate data into actionable commercial insights and strategies Improve performance across key commercial and operational KPIs Business Planning & Reviews Lead Quarterly Business Reviews (QBRs) with senior stakeholders Own weekly/monthly reporting, forecasting, and trade performance Support campaign planning and execution of growth initiatives Cross-Functional Execution Collaborate with Sales, Marketing, Operations, Product, and Analytics teams Ensure delivery of campaigns, product launches, and national initiatives Coordinate multiple internal and external stakeholders Relationship Management Build strong senior-level partner relationships Influence decision-making to drive mutual growth outcomes Navigate complex, multi-stakeholder environments Candidate Profile Experience in Key Account Management, Partnerships, or Commercial roles Strong commercial mindset with proven growth delivery Excellent analytical skills with ability to turn data into action Experience leading QBRs, JBPs, and senior stakeholder discussions Strong communication, negotiation, and influencing skills Highly organised with strong project management capability Proactive, execution-focused, ownership-driven mindset Interest in food delivery, hospitality, or QSR sectors Desirable SQL or advanced analytics exposure Experience with franchise or multi-location business models Background in platform, marketplace, or high-growth environments What’s on Offer Ownership of a high-impact national enterprise account Direct exposure to senior stakeholders internally and externally Fast-paced, high-growth commercial environment Strong cross-functional collaboration and visibility Clear progression opportunities within strategic accounts