Stage Manager REMOTE

Position Overview The Stage Manager is primarily responsible for being the member of the Production Team who owns the development and execution of the cue calling aspects of a show. The Stage Manager will typically be collaborating with a Show Producer but sometimes will be the Show Production Lead of a session. The Stage Manager reports to the Associate Director, Event Production.

NOTE: This position is a REMOTE (Hybrid) work location. The ideal candidate can live anywhere in the U.S., but preferably near a major airport due to the frequency of travel for events. Key Job Responsibilities Event Pre-Production • Collaborate with the Event Producer and/or Show Producer to create and maintain show production documents (Run of Show, Cue Sheet, Media Grids, Scripts, etc) • Attend internal and customer calls as they related to the ROS or other session elements • Identify and mitigate risks to projects and solve issues before they affect production by collaborating with internal stakeholders. • If a producer is not involved, act as the client point of contact for all show production elements.

Event • Collaborate with the Show Producer to run internal and client rehearsals. • Own the room once doors are open - managing the operating crew and calling the show. • Proactively and independently troubleshoot and resolve production issues as they arise. • Collaborate with the Encore Hotel and Technical Teams to ensure customer expectations are exceeded. • Maintain documentation and ensure the show team has updated copies Post-Event • Attend internal and client debriefs • Ensure all documentation is updated and archived Relationship & Team Management: • Manage and build client relationships across multiple events to bring consistency. • Perform other duties as needed for Event Production. Job Qualifications • 3-5 years experience with building cue sheets and calling shows. • Bachelor's degree in relevant field preferred • Onsite crew management experience • Strong client relationship skills, strong written and oral communications skills, and detail oriented • Knowledge of hospitality industry • Computer proficiency required including MS Office • Proficiency in ShoFlo requested but not required. Competency Group Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates Physical Requirements Team members must be able to meet the physical demands above in order to successfully perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequency options consist of: Continuously, Frequently, Occasionally and Never. Physical Requirements Hours Per Day Lifting Requirements Frequency Sitting 4-5 Hours Lifting 0 - 15 lbs* Occasionally Standing 0-1 Hours Lifting 16 - 50 lbs* Rarely Walking 0-1 Hours Lifting 51 - 100 lbs Rarely Stooping 0-1 Hours Lifting Over 100 lbs Never Crawling 0-1 Hours Kneeling 0-1 Hours Carrying Requirements Frequency Bending 0-1 Hours Carrying 0 - 15 lbs* Occasionally Reaching (above your head) 0-1 Hours Carrying 16 - 50 lbs* Rarely Climbing 0-1 Hours Carrying 51 - 100 lbs Rarely Grasping 0-1 Hours Carrying Over 100 lbs Never Auditory/Visual Requirements Frequency Pushing/Pulling Requirements Frequency Close Vision Continuously Pushing/Pulling 0 - 15 lbs* Occasionally Distance Vision Continuously Pushing/Pulling 16 - 50 lbs* Rarely Color Vision Continuously Pushing/Pulling 51 - 100 lbs* Rarely Peripheral Vision Continuously Pushing/Pulling Over 100 lbs Never Depth Perception Continuously *Identifies the physical requirements that team members perform without assistance.

Hearing Continuously Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations.

Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. Office Work is performed primarily in an office environment.

Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area. Up to 75% travel required The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.