Staff Cloud Engineer - Site Reliability Engineering (Ottawa)

About Kinaxis Kinaxis is a global leader in modern supply chain orchestration, providing an AI‑infused platform that delivers end‑to‑end visibility and transparency across complex global supply chains. The company has over 40,000 users in more than 100 countries and is headquartered in Ottawa, Canada. Location Ottawa and Toronto, Canada – Hybrid.

Other Canadian locations – Remote. About the team The Site Reliability Engineering (SRE) team owns the delivery, operation, and monitoring of Kinaxis products and cloud infrastructure. The team builds and operates automation at scale using infrastructure‑as‑code, deployment pipelines, and platform tooling such as Terraform, GitHub Actions, ArgoCD, and Ansible.

What you will do Build and operate production systems that meet SLA targets and support customer workloads at scale. Develop and maintain automation across multiple public clouds (Azure, GCP and datacenters), infrastructure‑as‑code (Terraform), deployment pipelines (GitHub Actions and Terraform) and scripting languages (Ansible, Python, PowerShell, Bash). Own the lifecycle of production and hands‑on lab environments, including deployment, resource management, incident triage, and troubleshooting.

Participate in on‑call rotation, resolving incidents and driving root cause analysis and long‑term fixes. Work closely with Product, Platform, and Support teams and take ownership of complex operational problems, improving how the platform runs over time. Provide technical guidance and mentorship to other engineers, helping improve how the team designs, builds, and operates systems.

Qualifications Bachelor’s or Master’s degree in Engineering with a specialization in Computer Science or related discipline, or demonstrated equivalent experience. Prior experience in development and operational roles. 5+ years of experience managing production systems in GCP, Azure or AWS. 5+ years of experience developing managed solutions: Configuration management (Ansible) Infrastructure management (Terraform) CI/CD solutions (ArgoCD) 5+ years of experience developing in scripting languages: Python PowerShell Bash Knowledge of containers and orchestrators: Kubernetes, Helm. Ability to share knowledge with others in the company.

Proactive communication and documentation skills. Ability to work independently and as part of a team. Benefits Versatile vacation and Kinaxis Days (company‑wide days off) Flexible work options Physical and mental well‑being programs Regularly scheduled virtual fitness classes Mentorship programs, training, and career development Recognition programs and referral rewards Hackathons #J-18808-Ljbffr