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SRE Engineer / Site Reliability Engineer Specialist

Creative Solutions Services, LLC

AddisonFull-timeMid LevelOn-site

Job Description

Company Overview NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking an SRE Engineer / Site Reliability Engineer Specialist to join their team in Plano, TX, Addison, TX or Montepelier, VT.

Job Description Role Title: SRE Engineer / Site Reliability Engineer Specialist Year of experience in SRE platforms: 8+ Years required Roles & Responsibilities Own and manage observability using New Relic (APM, infrastructure monitoring, dashboards, alerting) Define and implement SLIs/SLOs and alerting strategies Drive incident response, root-cause analysis (RCA), and post-mortems Administer GitHub Enterprise (repos, branch protections, access control) Design and maintain GitHub Actions CI/CD pipelines for Java/.NET applications Support engineering teams with build, deployment, and pipeline reliability improvements Contribute to code quality and security practices in CI/CD pipelines Troubleshoot issues across application, infrastructure, and CI/CD layers Drive continuous reliability and performance improvements Leverage or support adoption of AI/automation in SRE workflows (alerting, incident triage, or productivity tools like Copilot) Must-Have Skills 5+ years of Hands‑on experience with New Relic (or similar APM tools) 5+ years of Strong understanding of SRE practices (SLI/SLO, alerting, incident management) 5+ years of Experience with GitHub Enterprise and GitHub Actions 5+ years of CI/CD pipeline experience for Java or .NET applications 5+ years of Strong Experience in troubleshooting and root‑cause analysis skills 5+ years of Experience supporting production workloads (application + infrastructure) Basic exposure to AI‑enabled tools (e.g., GitHub Copilot, observability insights, or automation tools) Good to Have Advanced New Relic capabilities (synthetics, dashboards, query/SQL monitoring) Experience with JFrog Artifactory and/or Xray SonarQube integration for static code analysis GitHub Advanced Security (CodeQL, Dependabot, secret scanning) Experience supporting Angular or multi‑stack pipelines Exposure to network monitoring Hands‑on use of AI/ML for SRE or DevOps automation (alert noise reduction, anomaly detection) GitHub Copilot usage or governance Nice‑to‑Have Exposure to ServiceNow ITOM (event mgmt, CMDB, discovery) Experience with Databricks CI/CD pipelines Familiarity with AIOps concepts (predictive alerting, intelligent incident response) Compensation Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is Hourly rate $60.00/Hour to $65.00/Hour. This range reflects the minimum and maximum target compensation for the position across all U.S. locations.

Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. Benefits This position is eligible for company benefits that will depend on the nature of the role offered.

Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short‑and long‑term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success.

As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world.

NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com. Equal Opportunity Statement NTT DATA is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

For Pay Transparency information, please click here. Accessibility Statement NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.

This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr

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