Shop Manager

About the role Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in‑shop, delivery, Click + Collect and drive‑through. You’ll be responsible for making sure customers have a brilliant experience when shopping with us – whether they order in‑store or order their food online.

During a typical day you can expect to: Lead the team to deliver amazing results and maintain the excellent standards of the shop Drive high performance through recruitment, training and development, and colleague engagement Keep a close eye on wage controls, waste controls and customer service standards Roll your sleeves up and get involved in food preparation and serving customers Ensure the shop is clean, well‑stocked and welcoming What we can offer you Competitive pay plus commission Colleague discount allowing you and a family member to enjoy up to 50% off favourite Greggs products Free hot drinks for you to enjoy while on shift Paid breaks allowing you to recharge Share 10% of all profits with colleagues Health and Wellbeing App providing Remote GP and Physiotherapy services Holiday entitlement that grows with career Colleague share plans to help invest and save for the future Pension scheme with match up to 7% Confidential employee assistance and app helpline for wellbeing Long service awards celebrating key milestones Savings and discounts for everyday shopping, leisure and wellbeing About you If you have a track record as a Supervisor or Line Manager and have delivered excellent customer service in a food‑on‑the‑go or retail environment, this could be the role for you. You’ll also be supportive of an inclusive culture – recognising and valuing that difference is good. #J-18808-Ljbffr